By using this website, you hereby accept and confirm you have the right, authority and capacity to abide by the General Terms and Conditions as described below. If you do not agree to these terms, you should not review information or obtain products or services from this website.

By doing so, you also confirm that you are at least 18 years old.

Payment

Fees are payable by electronic bank transfer, by debit/ credit card or through Paypal. An invoice will be issued and payments should be made 24 hours in advance of each session.

Rescheduling

The customer is required to give a minimum of 24 hours for the rescheduling or cancellation of a session. Failure to do so will mean the session will still be charged at full price.

Agreement

A service agreement will be signed between Sophie Personne and the customer before commencement of service. This agreement will provide specific information about the programme selected for and by the customer, fees due and the services that will be delivered by Sophie Personne.

This Agreement may only be amended in writing and signed by duly authorised representatives of both parties.

This Agreement (including its Schedule) contains the whole agreement between the parties in relation to its subject matter, and supersedes any prior agreement between the parties, whether written or oral.

This Agreement is governed by and construed in accordance with the Law of England and Wales and is subject to the exclusive jurisdiction of the English Courts.

Complaints

If you wish to make a complaint, please email hello@sophiepersonne.com with a brief summary of the nature of your dissatisfaction and we will endeavour to get back to you within 7 working days.

If you do not have access to a computer, please write to Sophie Personne, 152 City Road, London, EC1V 2NX with a brief summary of the nature of your dissatisfaction and we will endeavour to get back to you within 7 working days from the date of receipt.

 Website

Sophie Personne will not be held responsible for any damages (without limitations) resulting from the use of this website.

The information contained in this website is for general information purposes only. The information is provided by Sophie Personne and whilst we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

We will not be held liable in any event, for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Our site may contain links to other websites, which are not under our control. Sophie Personne is not responsible for the privacy practices, nature, content and/ or, of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, we do not take any responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Should you experience technical difficulties, please email hello@sophiepersonne.com.

Copyright

The copyright of this website and its content belongs to Sophie Personne ©Sophie Personne 2014-2016. All rights reserved.

Unless otherwise indicated, all content of this website (including text, graphics, images, logos and software) is the property of Sophie Personne and/ or its suppliers and is protected by United Kingdom and international copyright laws. Material on this website may not be reproduced.

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